Quest

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Last year, Perth-based M/Group and its construction arm, M/Construction, delivered its second Quest Apartment project, Quest Perth Ascot and although construction of the 112-room apartment hotel was subjected to lengthy planning approval delay and Covid-19 regulations, it met strict building timeframes due to a new development model and building process that saw one floor completed every two weeks.

The main structure of Quest Perth Ascot officially commenced in January 2020 and the building was fully completed in August of the same year, an eight-month build.

M/Group Managing Director, Mr Lloyd Clark, said the formula used on the project had been perfected in the development of Quest Joondalup several months prior

“The M/Construction team used a building process that combined pre-cast concrete walls and a hollow core flooring structure with the integration of construction methodologies and custom-designed feature."

“The process allowed for up to 100 people on site at once, and the building program was coordinated and synchronised to adhere to new Covid-19 safety regulations."

With concrete floors and toppings poured and cured over the weekend to create self-supporting formwork, the workspace below was obstruction-free for follow-on trades to install framing and services unencumbered. The process effectively shaved some three to four months off the construction timeline

The Quest Perth Ascot project was the result of an $11.5 million development fund managed by M/Group. Its success was preceded by Quest Joondalup which won a finalist nomination in the 2020 World Travel Awards. 
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The main structure of Quest Perth Ascot officially commenced in January 2020 and the building was fully completed in August of the same year, a build time of just eight months

urban.com.au

New apartment building process delivers a floor a fortnight 

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Quest Abbotsford serviced apartments is set to open this month, one of eight new Quest properties to launch this year.
Part of Salta Properties’ $1.5 billion Victoria Gardens Precinct, Quest Abbotsford is a joint venture between Quest Serviced Apartments and the privately owned Salta Properties.
Situated next to the Terminus Hotel at 611 Victoria Street, Quest Abbotsford will comprise 93 new studio, one, two and three bedroom serviced apartments. Prices begin at $169 per night for a studio apartment.
According to Quest chairman Paul Constantinou, the upcoming opening of Quest Abbotsford marks the beginning of a growth period for the company.
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The upcoming opening of Quest Abbotsford apparently marks the beginning of a growth period for the company
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“Demand for extended stay accommodation is exceeding supply in Australia, which is why we are opening seven new properties across a range of CBD, suburban and regional locations in 2014. Quest Abbotsford will kick off this period of major growth for Quest as we continue to respond to the needs of business travellers,” said Constantinou.
The franchise has been accepting bookings and is set to open on April 28. Quest Abbotsford is one of eight new Quest properties set to open this year, along with projects at King William South in Adelaide’s CBD, Berrimah in the Northern Territory, Woolloongabba in Queensland, Wellington and Whangarei in New Zealand, Newcastle West in New South Wales and Melbourne Airport.
Despite the suggestion that it marks the beginning of a period of growth, it appears this may have already started.
Quest looked to <a href="/expert-insights/investing/22747-thursday-may-16-news-quest-lists-sydney-olympic-park-serviced-apartments-as-it-seeks-cash-for-expansion" target="_blank">sell their Sydney Olympic Park offering, after listing it in May last year</a>, seeking $39 million, to beef up funds for more than a dozen new projects. In June last year they <a href="/expert-insights/investing/23941-wednesday-june-24-flickerfeature-surging-quest-leads-strongly-growing-australian-serviced-apartment-market" target="_blank">recorded 28% growth over two years</a>, leading the strongly growing serviced apartment market.
In September, they also opened a <a href="/news/26418-wednesday-sept-25-news-plus-" target="_blank">serviced apartment offering in Mackay</a>, their second in the area. There have also been <a href="/expert-insights/investing/24860-quest" target="_blank">reports of plans to build in Melbourne's Tullamarine</a>.
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Quest Abbottsford serviced apartments to open this month

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Construction has begun on what will become Australia’s largest Quest property, Quest NewQuay, in Melbourne's Docklands.
Quest NewQuay features apartment hotel accommodation and is marketed towards business travellers.
Councillor Arron Wood, Acting Lord Mayor of the City of Melbourne said this new Quest development at NewQuay is great news for the Docklands.
"It’s no secret that I am one of the most vocal advocates for the Docklands," he said.
"Tourism continues to grow and thrive in the Docklands and I have no doubt this new hotel will be at capacity when it opens.
Paul Constantinou, chairman, Quest Apartment Hotels said Quest NewQuay is in line with the company’s national growth strategy and reinforces its commitment to meeting the needs of emerging inner urban business centres.
“With Melbourne’s accommodation sector consistently receiving occupancy rates higher than 80%, Quest NewQuay’s location will be a highly appealing accommodation choice for visitors to Melbourne," he said.
"Being only 20 minutes from Melbourne Airport and connected to Melbourne’s CBD by a free 10-minute tram ride, NewQuay is well positioned to cater to Quest’s key customer, the extended-stay business traveller."
The property will feature 221 studios, one and two bedroom apartments and conference rooms, a business lounge, gymnasium and outdoor terrace with barbeque area. It is expected to open in 2019.
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Construction commences at Quest NewQuay

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Real estate giant CapitaLand subsidiary, The Ascott Limited (Ascott) is buying an additional 60% stake in serviced apartment operator Quest Apartment Hotels for $180 million.
Ascott’s stake in Quest will now rise from 20% to 80%, making it the largest serviced residence provider in Australasia, the company said in a media release. It has the option to acquire the remaining 20% stake in Quest later.
The deal gives Ascott access to Quest’s 180 properties across Australia, New Zealand and Fiji and boosts its portfolio by over 11,000 units to more than 67,000 units across 507 properties and 124 cities globally, it said. 
Ascott’s chief executive Lee Chee Koon said the stake buy will “leapfrog Ascott to become the leading serviced residence provider in Australasia”. 
The trend of consolidation in the hotel sector is also due to rising competition from peer-to-peer accomodation platforms such as Airbnb which has changed the rules of the hospitality sector.
Koon said scale was important as it allows Ascott to “offer more options to customers, strengthen our sales and distribution, and help speed up Ascott’s growth”. 
“Besides entrenching Ascott’s presence in the developed and stable market of Australia, we will be able to capitalise on the established Quest brand and its highly scalable business format franchise systems and know-how, and further apply the franchise platform as a driver of growth for Ascott,” he added. 
Since Ascott first bought a 20% stake in Quest in 2014, Quest’s network revenue has grown 6% annually.
Quest Apartment Hotels chairman and founder Paul Constantinou said the deal would expand Quest’s reach, offering guests access to accomodation across 29 countries in the Americas, Asia Pacific, Europe and the Middle East. 
“Quest will now further leverage the strength of Ascott’s globally recognised, award-winning brands and fast track its international expansion, whilst maintaining its successful franchise format business, along with the value and integrity of the Quest brand,” Constantinou said.
Quest properties are managed by franchisees.  
Earlier this year, the historic <a href="https://www.urban.com.au/expert-insights/investing/69565-quest-rebrand-initiates-next-chapter-for-the-historic-grand-hotel-melbourne" target="_blank">Grand Hotel Melbourne</a> was officially rebranded as a Quest property, as the group targets more business travellers. 
Ascott has also acquired its first serviced residence in Brisbane as part of its partnership with Quest. 
The 100-unit freehold serviced residence to be developed on a turnkey basis was acquired from an unrelated local property developer for $24 million. It will be named Quest Cannon Hill and operated as a Quest franchise when the property opens in 2018. 
Quest Cannon Hill is the second acquisition under Ascott’s strategic partnership with Quest. In mid-2016, Ascott acquired the 221-unit Quest NewQuay Docklands in Melbourne for A$71 million (S$71 million). Quest NewQuay Docklands will be Quest’s largest property in its network when it opens in 2019. 
With the addition of Quest Cannon Hill, Ascott currently owns and manages 10 serviced residences with over 1,300 apartment units in Brisbane, Greater Sydney, Hobart, Melbourne and Perth under the Citadines, Somerset and Quest brands. 
The company is a wholly owned subsidiary of Singapore-listed CapitaLand, which has a global portfolio worth more than S$78 billion.
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Singapore's Ascott takes controlling stake in serviced apartment group Quest with $180 million deal

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Quest Apartment Hotels recently opened an apartment hotel in Perth, Quest Innaloo at 1 Sunray Drive, adding 80 rooms to its offering.
The new apartment hotel, which is part of the mixed-use Stirling Cross development comprising 154 residential and 80 serviced apartments, is targeted towards the corporate traveller.
Developed by Fini Group, Quest Innaloo has 80 apartments – a mix of studio, one and two-bedroom apartments. The purpose-built property provides the perfect “home away from home” with fully-equipped kitchen, business lounge and on site gymnasium. 
Quest CEO Zed Sanjana expressed confidence in the future of tourism in WA, with the year ending June 2017 seeing more than 10.4 million overnight domestic and international visitors.
“Growing our base in Western Australia is a key priority for Quest with two more properties in the pipeline for the next year – Quest Midland and Quest on Mends Street in South Perth,” said Santana.
He added that Stirling was becoming a business centre for surrounding suburbs.
“We are pleased to be opening Quest Innaloo. The quality of the property is of the highest standard and the team are looking forward to delivering the best service to ensure each guest has the premium experience they expect from a Quest Apartment Hotel,” he said. 
Quest Apartment Hotels has opened seven new properties within the past 12 months including: Quest East Perth, Quest Fremantle (WA), Quest Griffith, Quest Macquarie Park, Quest Newcastle West (NSW), Quest Port Adelaide (SA) and Quest Dandenong Central (VIC). 
This time last year the pipeline of new property openings for Quest across Australia, anticipated the opening in 10 new locations. The list included Eight Mile Plains (QLD).
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Quest adds 80 rooms to West Australian market – opens doors in Innaloo

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Quest Apartment Hotels has announced it will develop its first property outside of the Australasian market in the UK city of Liverpool, delivering on the global expansion promised by the company’s founder Paul Constantinous.
The £10 million development of Quest Liverpool City Centre will see an existing commercial office building transformed into a 100-room apartment hotel building when it opens in early 2019. 
Quest Founder and Chairman Paul Constantinou said the deal marked the realisation of a long-held dream.
“For decades, we have honed the brand and the franchise business model to appeal to Australasian business travellers. Today marks the beginning of an expansion of the business across international markets outside Australasia,” he said.
The company expanded its global reach in July by joining one of the world’s leading serviced residence networks, Singapore-based The Ascott Limited (Ascott).
Constantinou said Quest now plans to replicate the successful Australasian roll-out of the brand across the UK.
“This first property development in Liverpool sets a benchmark for Quest and for the apartment hotel industry in the UK.” 
“There are very few Australian hospitality companies that have successfully established their brand overseas. We spent many years in the UK before undertaking this development, to ensure we understood the market and could confidently and aggressively roll-out the brand,” Mr Constantinou said.
Quest Liverpool City Centre sits on Church Street, one of the city’s biggest retail strips. The building is currently a 1980s commercial office building with retail on the ground &amp; first floors. The new property will also feature a conference room and gym.
Site establishment and strip out of existing offices will commence in December 2017, with full construction commencing in early 2018.
Quest are already in advanced negotiations for further two UK sites.
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Quest announces first project outside of Australia

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Quest Apartment Hotels has reopened its doors in Toowoomba, following nine months of restoration work.
The hotel was damaged by fire last June, after a blaze broke out at an adjacent property. 
Building owner FKG commenced the $5 million restoration works after the blaze, replacing soft furnishings, broken windows and glass, electrical, plumbing and wiring along with fresh paint and carpet throughout, after smoke and heat ravaged the entire eastern face of the hotel.
Quest Toowoomba franchisee, Cynthia Rice has been with Quest since 2003.
“The former Church of Christ building is of significant cultural value to the local community, representing part of Toowoomba’s history, while having a wonderful aesthetic. We couldn’t be happier to have restored the property back to its former glory,” she said.
Located at 133 Margaret Street, the property features 74 apartments in total – a combination of studio apartments with kitchenettes, along with one, two and three bedroom apartments with kitchen and laundry facilities and a separate living/dining area. 
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Quest Toowoomba officially reopens its doors

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Pellicano has secured Quest as the apartment hotel operator for mixed-use projects in Preston and Geelong, Victoria and Robina on the Gold Coast.
Completion of all four current projects is expected during 2020.
They will deliver 328 Quest apartment-hotel rooms, 99 residential apartments, retail space of 2,500sqm and a conference centre including theatrette.
In combination with Pellicano’s existing Quest property holdings at Woolloongabba and Dandenong, the sum of Pellicano’s Quest holdings will amount to a considerable 555 rooms.
Pellicano managing director Nando Pellicano says the companies’ relationship has been fortuitous over the past 10 years, owing to their complementary value proposition.
“The newest deals with Quest will take our relationship to eight projects over the past decade,” said Pellicano.
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Pellicano has successfully completed $2.6 billion in developments since 2000.
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Pellicano builds a $182 million partnership with Quest

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Quest Apartment Hotels has launched new premium serviced apartment offering in Burwood East.
It’s the group’s third Victorian property this year and was developed in partnership with OAM Pty Ltd, a subsidiary of Oriental Group of Companies and K2LD Architects.
The 91-room property features modern and self-contained studio, one, two and three- bedroom apartments.
The hotel features high-speed Wi-Fi, smart televisions with in-room entertainment and 24-hour on-site management.
It is located within a five minute drive from The Glen, Forest Hill and Burwood One shopping centres.
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Quest Apartment Hotels General Manager, James Shields said a major part of Quest’s growth strategy is developing properties in regional and suburban hubs.
“Areas such as the City of Whitehorse are attracting more corporate activity from Melbourne’s CBD to the eastern suburbs,” Shields said.
“Quest Burwood East is designed to service local residents, business travellers and sporting groups arriving to this growing part of Melbourne with ninety-one self-contained apartments.
“We’re pleased with the attention to detail of our developers who delivered the property ahead of schedule and in accordance to our high standards in safety and design.”
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Whitehorse Mayor, Councillor Bill Bennett said he was pleased to see this historic site redeveloped.
“[Whitehorse City] Council works in partnership to support a strong, active local economic environment that attracts investment and provides economic opportunities for businesses and employment for people,” Bennett said.
Quest Burwood East is one of eight new properties scheduled to open across Australia, New Zealand and the United Kingdom over the next 12 months, including Joondalup (WA), Orange (NSW), North Sydney (NSW), Robina (QLD), Quest Tauranga Central (NZ), Quest on Tuam (NZ), Quest Mount Eden (NZ) and Liverpool (UK).
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Quest continues suburban push with new hotel launch in Burwood East 

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In 2016, Urban.com.au announced the <a href="https://www.urban.com.au/news/ballarats-historic-station-precinct-set-to-be-transformed">Ballarat Station transformation</a> – today, the development has already completed the first phase of construction and is set to embark on stage two, heading towards its slated completion date of 2020. The Victorian Government and property developers Pellicano are working together to revitalise Ballarat’s central transportation hub, by embracing the area’s local charm and creating a dynamic transport, tourism and community centre.

Stage One of the $51 million development has introduced a 405 space, multi-level carpark for commuters, while Stage Two will see Ballarat welcome a brand new 77-room Quest Hotel. The hotel will be conveniently located a short walk from the train station and neighbouring events plaza. A long-term relationship between Pellicano and Quest apartment-hotel group has seen an <a href="https://www.urban.com.au/news/secondary-markets-benefit-as-pellicano-and-quest-expand-their-national-presence">impressive portfolio of Quest developments</a> take shape across Australia. 

<figure><a class="colorbox colorbox-insert-image" href="https://res.cloudinary.com/dz9xllyip/image/fetch/q_auto:good/https://s3-ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/pictures/article-images/r0_0_5137_3356_w1200_h678_fmax.jpg" rel="gallery-all" title="The Goods Shed was built in 1862. Credit: Adam Trafford via The Courier"><img alt="" class="image-article-full-width-580px" height="379" src="/s3/files/styles/article_full_width_580px/public/pictures/article-images/r0_0_5137_3356_w1200_h678_fmax.jpg?itok=n-t09QmV" title="The Goods Shed was built in 1862. Credit: Adam Trafford via The Courier" width="580"></a>

<figcaption>The Goods Shed was built in 1862. Credit: Adam Trafford via The Courier</figcaption></figure>The 1862 building known as ‘The Goods Shed’ will be restored to house 25 to 1,200 square meters of retail outlets, as well as a new Convention Centre, which will add value to the area by providing a cultural hub for the growing community which is expected to rise by 30% in the next 15 years.

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“We are seeking an eclectic retail mix, from small businesses to larger national retailers looking to move into the area… We will aim to work closely with businesses to ensure the spaces suit their needs.”

- Nando Pellicano, Pellicano Managing Director
</blockquote>

The newly developed precinct will also feature a landscaped plaza which will connect the Goods Shed with the train station, providing an inviting space for public use and a place to host events, makers markets and more.

Interested to hear more about Pellicano Developments? <a href="https://www.urban.com.au/developers/pellicano-group">Discover more here</a>. 

<figure><a class="colorbox colorbox-insert-image" href="https://res.cloudinary.com/dz9xllyip/image/fetch/q_auto:good/https://s3-ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/pictures/article-images/ballarat_station_render_external_sw_perspective_.jpg" rel="gallery-all" title="Ballarat's latest precinct. Credit: Pellicano"><img alt="" class="image-article-full-width-580px" height="386" src="/s3/files/styles/article_full_width_580px/public/pictures/article-images/ballarat_station_render_external_sw_perspective_.jpg?itok=WuItUlU5" title="Ballarat's latest precinct. Credit: Pellicano" width="580"></a>

<figcaption>Ballarat's latest precinct. Credit: Pellicano</figcaption></figure><figure><a class="colorbox colorbox-insert-image" href="https://res.cloudinary.com/dz9xllyip/image/fetch/q_auto:good/https://s3-ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/pictures/article-images/ballarat_station_render_external_ne_perspective_.jpg" rel="gallery-all" title="The proposed train station to be built. Credit: Pellicano"><img alt="" class="image-article-full-width-580px" height="387" src="/s3/files/styles/article_full_width_580px/public/pictures/article-images/ballarat_station_render_external_ne_perspective_.jpg?itok=X86L8N6A" title="The proposed train station to be built. Credit: Pellicano" width="580"></a>

<figcaption>Proposed train station to be built by 2020. Credit: Pellicano</figcaption></figure>
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