Holiday Rentals

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Unruly NSW house guests will from today be subject to strict new short-term rental accommodation laws that could see them banned from securing accomodation again on booking platforms.

Hosts or guests who commit two serious breaches of the code within two years will be banned for five years.

Platforms and letting agents will not be permitted to offer services to anyone, or any dwelling, that is listed on the exclusion register.

A strike will include any behaviour which unreasonably interferes with a neighbour’s quiet and peaceful enjoyment of their home.

Hosts’ obligations relate to holding an appropriate level of public liability insurance and providing neighbours and owners corporations with information such as the host’s contact details, and that they are bound by the Code of Conduct during their stay.

There will be changes to planning laws in mid-2021, including a new planning policy that applies consistent regulation of the use of premises for short-term rental accommodation across the whole state of NSW.

A short-term rental accommodation premises register is also under development for commencement in mid-2021.

Hosts must register their premises once that obligation is mandated by the Department of Planning, Industry and Environment and the register becomes available online.

Minister for Better Regulation Kevin Anderson said the new industry Code of Conduct provided clear obligations for hosts centred on minimum standards of good behaviour.

“If you are a house guest from hell behaving disgracefully in a holiday rental or a shady host trying to swindle an unsuspecting customer, under these changes you will face penalties, and could be banned from the industry for five years,” Mr Anderson said.

“These new laws are coming into effect at the perfect time as we now head into what is shaping up to be one of the biggest domestic tourism holiday seasons on record.

“While the tourism boom is fantastic news for local communities getting back on their feet following last summer’s bushfires and the unprecedented disruption of COVID-19, it also reinforces the need for increased protections against anti-social and disruptive behaviour.”

Anderson said a key feature of the new laws was the establishment of an exclusion register, which will introduce a ‘two strikes and you’re out’ policy. 

“We are introducing these laws as part of our broad reform of the sector. Together, they will ensure the minority of participants who are giving the sector a bad name are penalised or removed and the sector is improved for hosts, guests and communities,” Mr Anderson said.

The standards are enforceable, with powers available to the NSW Fair Trading Commissioner to take disciplinary action, including penalties and exclusion from the industry for repeat offenders.

All participants, including booking platforms, will be required to comply with the Code and with directions and requests from the Commissioner.

For a time apartment owners in New South Wales faced the prospect of having to pay compensation to their neighbours.

Prior to COVID 19, the short-term rental accommodation injected $2.1 billion plus annually into the economy.

The industry was estimated to be worth $31.3 billion nationally in 2016.

Sydney ranks as one of Airbnb’s top ten cities for most properties on the platform.

In June 2018 the NSW government put a 180-day cap on the number of days properties can be rented out by Airbnb in Sydney.

It also gave strata corporations the power to ban Airbnb in their buildings if 75 percent of owners seek the ban.

The latest rules arose from an options paper by the NSW government.
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Hosts or guests who commit two serious breaches of the code within two years will be banned for five years.



jchancellor

Tougher short term Airbnb accomodation rules in NSW

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Raine &amp; Horne has launched a holiday rental business in Dubai led by co-principals Shine Sunny and Sanjay Chimnani.
Angus Raine, executive chairman, Raine &amp; Horne said between Sanjay and Shine, Raine &amp; Horne Holiday Homes has real estate, hospitality, marketing and PR experience.
"This is an exciting venture that will support the financial goals of owners in Dubai and the short-stay needs of leisure and business visitors to the emirate,” he said 
“Australia is an important market for Raine &amp; Horne Holiday Homes. Qantas and Emirates fly over 90 times a week from Dubai to Australia. 
“Dubai is a perfect stopover from Australia to destinations across Europe. Therefore, we will be tapping into the hundreds of offices in our Australian network to promote the holiday lettings available in the emirate through Raine &amp; Horne Holiday Homes.
Ms Shine said Raine &amp; Horne Holiday Homes will seek to collaborate with the likes of Austrade and Victoria Invest, as we are the only Australian company in Dubai offering vacation rentals.
“We will also be aggressively targeting the Middle East and North Africa (MENA) and the Indian sub-continent markets,” she said.
“We are specialising in the marketing and management of one and two bed apartments, and we already have a number of luxurious apartments available to let.
“Depending on the location, views and seasonality, a one-bed apartment in Downtown Dubai with Burj views, are priced at AED 950 ($A339) a night.
“All the properties showcased in our portfolio are conveniently located in Dubai’s popular locations such as Palm Jumeirah, Dubai Marina, Jumeirah Beach Residences, DIFC and Downtown Dubai, and are meticulously presented and fully self-contained for our guests’ convenience.
“We only choose holiday properties that are close to public transport and have amenities such as supermarkets, pharmacies and tourist attractions nearby.
“We have a dedicated customer service manager, personal greet and meet services and 24x7 accessibility should guests need us. This gold standard customer experience, focusing on quality and service, will set Raine &amp; Horne Holidays apart.
“The holiday letting business combines our real estate and hospitality strengths, therefore it is a natural progression for expanding the business.
“We are harnessing the power global software solutions such as Lodgify for reservations, Outswitch for revenue management and innovative marketing techniques harnessing the promotional powers of social media platforms such as Facebook and Instagram to focus on increasing property returns.
“Owners have the ability to check bookings online, rates and tariffs, and to receive clear and concise monthly statements making the entire process transparent and effective."
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jonathanchancellor-7SQnKwU6yx

Raine and Horne targets Dubai holiday letting market

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More than 140,000 householders and investors who list their houses and apartments on short-stay rental websites over the summer holidays could be placing their assets and their financial stability at risk, according to the Insurance Council of Australia’s Understand Insurance initiative.
Lisa Kable, spokesperson says householders who offer their houses or apartments on short-term holiday rental websites are likely to find they are not adequately protected by home and contents insurance.
“We conservatively estimate more than 140,000 properties that are usually either owner occupied or rented out long-term will be listed for short-term rentals these holidays."
“However, owners may not realise that most insurers regard short-stay holiday rental as a commercial use of the property because the likelihood something will go wrong are higher," she added.
According to the ICA (Insurance Council of Australia), a home building or contents claim incurred while a property is being rented out may be declined, leaving the owner financially vulnerable to financial loss and other liabilities.
The ICA recommends that homeowners and investors considering short-term letting their properties should:
1. Check household insurance Product Disclosure Statements prior to advertising on short-stay home rental platforms such as Airbnb, Stayz, Homeaway, Flipkey and booking.com. If there are gaps, look for specialist insurance that protects your home and contents while paying guests are staying.
2. Not rely solely on a rental platform’s host protection insurance. There are gaps in the cover offered. Most don’t cover the personal property of the host, cash, pets and public liability in shared areas 
3. Reduce their risk by removing valuables and irreplaceable items such as jewellery, original artworks and collectors’ pieces during the short-term stay 
4.Check strata rules, tenancy agreements and local council laws because they may prohibit short-stay holiday lets
5. Ensure their property is safe and secure
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